Privacy Policy
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Privacy Policy for Butterfly English Education
1. Introduction
Your privacy is important to us at Butterfly English Education. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of personal information:
- Names
- Email addresses
- Payment information
- Student performance data
- Class recordings (including for students under 18)
3. How We Collect Information
We collect personal information in the following ways:
- Through payment processing platforms.
- Through communications with students, parents, and users.
4. Use of Information
We use the information collected for the following purposes:
- To provide our services and conduct classes.
- To send notifications related to classes or updates.
- To manage payments securely.
- To analyze service usage for improvement and insights.
- To create anonymized social media content.
5. Third-Party Services
We use the following third-party platforms to facilitate our services:
- Classin: For conducting classes and storing recordings.
- Stripe: For secure payment processing.
6. Data Sharing
We only share user data in the following circumstances:
- With Stripe: To securely process payments.
- With Classin: To create and manage classes and store recordings.
We do not sell user data or allow third-party advertising.
7. Data Security
We prioritize the security of your data by using secure servers and restricting access to authorized personnel only.
8. Data Retention
- Classin: Class recordings are stored for 3 months and deleted thereafter.
- Stripe: User payment data is retained as per Stripe’s policies.
- All other user data is retained until the user account is deleted.
9. User Rights
You have the following rights regarding your personal data:
- The right to access your data.
- The right to correct inaccuracies in your data.
- The right to request deletion of your data.
- The right to restrict the use of your data.
To exercise these rights, please contact Laura, the founder, via WeChat.
10. Children's Privacy
We collect and store class recordings, including those of students under 18, for educational purposes. Parents are informed that classes are recorded. If they wish to opt out of recordings, they may notify us directly.
11. Policy Updates
We may update this Privacy Policy as needed. Users will be notified of any changes through a personal message on WeChat.
12. Contact Information
For privacy-related inquiries or concerns, please contact Laura, the founder, directly on WeChat.
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